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echo: suprafax
to: ALL
from: GREG SMITH
date: 1996-11-13 20:36:00
subject: Flash upgrade renders modem useless...

I'm hoping that someone can help me out with a bit of a problem.  I've sent 
email to supratech@supra.com on this, but so far haven't heard from them...
I have a V34 SupraFAXModem 288 (external) that I use to run my BBS.
I just upgraded the Flash ROM from V1.200-02-V34_DS to V1.440-12-V34_DS
(using the 1.3 flash to get there, as the software told me that it wasn't
possible to flash from the 1.200 to 1.440).
Even though I did receive a message telling me that the upgrade was
successful, I'm experiencing several problems that have rendered my modem
useless...
   The modem will not recognize a BUSY.
   More often than not it also will NOT recognize a RING.
   (I don't even get a RI on the LED)
   Often (especially after a power cycle) I cannot get a TR indicator.
   Usually leaving the unit off for SEVERAL minutes will fix that one.
   When making calls, the modem seems to CONNECT just fine, but after that
   nothing further happens until it times out, and drops carrier.
   It doesn't always "completely" drop carrier.  The attempt is made, but
   sometimes it will sit there offhook for several minutes.
   The LED almost ALWAYS "flickers" slightly. (Not that THAT is a "problem"
   but is is something I noticed, and I'm including it in case it might mean
   something more important than a minor annoyance.
  Here is a dump of the AT&V and AT\S commands:
CMD DESCRIPTION / OPTION CMD DESCRIPTION / OPTION CMD DESCRIPTION / OPTION
--- -------------------- --- -------------------- --- --------------------
    DTE BPS........38400 &C  DCD OPTION.........1 S0  RINGS TO ANS.....000
    DTE PARITY.....8NONE &D  DTR OPTION.........2 S1  RING COUNT.......000
    DIAL MODE.......TONE &G  GUARD TONE......NONE S2   CHAR.......043
    RX LINE SPEED...NONE &K  FLOW CONTROL.....RTS S3   CHAR........013
    TX LINE SPEED...NONE &P  PULSE MODE.........0 S4   CHAR........010
B   BELL MODE........YES &Q  ASYNC/SYNC.........5 S5   CHAR........008
E   CMD ECHO.........YES &R  RTS/CTS............1 S7  CONNECT TIME.....050
L   SPKR VOLUME......OFF &S  DSR OPT............0 S8  PAUSE TIME.......002
M   SPKR CONTROL.......1 &T  ENABLE RDL........NO S11 DTMF DURATION....095
N   AUTO MODE........YES &X  SYNC CLOCK.......INT S12 ESC GUARD TIME...050
Q   QUIET.............NO &Y  PROFILE........NVM.0 S18 TEST TIME........000
V   RESULT FORM.....LONG \A  MAX BLK SIZE.....128 S24 SLEEP INACT......000
W   EC MSG.............2 \G  REMOTE FLOW.......NO S30 CONNECT INACT....000
X   EXT RESULTS........4 \K  BRK OPT............5 S36 FALLBACK ACTION..007
%C  COMPRESSION....V42BS \N  ECL MODE........AUTO S48 V42 NEG CTRL.....007
%E  AUTO RETRAIN.....OFF *H  NEG. SPEED......HIGH S86 FAILURE CODE.....000
-K  EXT. SERVICES......0 )M  CELLULAR..........NO S95 RES. CODE........003
ACTIVE PROFILE:
B1 E1 L0 M1 N1 Q0 T V1 W2 X4 Y0 %C2 %E0 %G1 -K0 &C1 &D2 &K3 &Q5 &R1 &S0
&X0 &Y0
S00:000 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:050 S08:002
S09:006
S10:014 S11:095 S12:050 S18:000 S23:062 S25:005 S26:001 S36:007 S37:000
S38:005
S40:104 S41:130 S44:130 S46:138 S48:007 S91:012 S95:003 S109:062 S110:014
--- JMail-G 2.80d
---------------
* Origin: ACCENT! - Chandler, AZ - (602) 814-7894 (1:114/402)

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