On 12 Jan 97, Lewin Edwards wrote to Chris Sze ...

 CS> I need a little help with the above modem. I bought three for the BBS
 CS> (before seeing all the talk about their performance) and simply cannot
 CS> get with a 33.6 connects at 28.8K or even 26.4K etc), and after a while
 CS> the modem doesn't even acknowledge a RING when someone calls. It just
 CS> sits there and doesn't even flicker. Any ideas?

 LE> Lift your telephone's handset. Dial 013. When you hear the human
 LE> operator, say "The Office of Fair Trading and Business
Affairs". You
 LE> will be told a number. Write this number down. Replace the handset.
 LE> Wait 2 seconds. Lift the handset. Dial the number you wrote down. When
 LE> you hear the human operator, ask to be mailed the necessary forms to
 LE> make a complaint to the Small Claims Tribunal. Replace the handset.
 LE> Wait a few days. Complete the forms that arrive in your mailbox. Mail
 LE> them in. Await your refund.

Or, he could simply take that modem back to the store and come home with a
better modem which will live up to its expectations.

 LE> The Roadster is moderately useful as a device for wedging open the
 LE> door of your neighbor's budgie cage. It is of little or no use as a
 LE> telecommunications device.

I had a Roadster plugged into a laptop I was working on recently. I had it
in such a position where I kept mistaking it for the mouse ...

John (japp{at}mpx.com.au)

--- FMail/386 1.22+