TIP: Click on subject to list as thread! ANSI
echo: aust_modem
to: Russell Brooks
from: Dave Hatch
date: 1997-01-18 09:55:04
subject: USR Australia

AM>> That's not an end user's kind of answer.

RB> BUT IT IS a USR Customer Support kind of answer

RB> Are you going for a Support job for USR Australia and trying out your
RB> "Canned answer" list on us first, John

RB> We will then see lots of " we are not permitted to answer that question
RB> as we are contracted under an NDA" ....Non Disclosure Agreement.

Reminds me of the position Microsoft took on Dos 5, when it was proven to
erase disks of a certain size.  You had to contractually agree to NEVER
TELL ANYONE that the fault existed in order to obtain the fix from them. 
(Contract sighted, content personally vouched for.  *I* didn't have to sign
it.)

USR have a certain deadly similarity.   Even down to the Sportster/Courier
scam of several years back, mapping almost one to one with "Most of
you steal your software" (tm Bill Gates).

A eager desire to steal from customers is not an endearing trait.  The 61
SDL saga is that at a minimum.   All we need now is a local source of shit,
and the picture's complete, a fit partner for Netcomm.

Go back home, USR.  You've done enough harm already.

Regards,
Dave Hatch.
[Ex USR FRZ.]

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