RB>> I am in thaa similaar boaat here, averaging 5 10-20 minute 

 RB>> phone calls a day for the last 3 days talking to Telstra 

 RB>> Techs and  trying to get my lines improved.



 RB>> I might have aa better chance at Nhulunbuy, myself



 RB>> I was told last night that they are only going to take 

 RB>> another look at my lines because I mentioned that 

 RB>> thoughput drops to 200cps (BELOW a 2400 connect) 

 RB>> otherwise I am on my own.). they also wanted to know 

 RB>> what speed my modems trained down to ?????? He was happy 

 RB>> when I said 300.



 RB>> What a joke



 RB>> He said "SOME PEOPLE have the hide to expect 26400 modems 

 RB>> and above to work. on our phone system, of course they 

 RB>> don't and we don't bother helping anyone that complains 

 RB>> that they wont work at this speed, only 2300 and below"



 AM> Well, what success have you had with talking to Frank Nitzsche on (02) 

 AM> 9296 3053?



I am leaving him as a last resort



 AM> I've raised Paul's case with Peter Darling at Telstra. If I'm not happy 

 AM> with

 AM> the response, Peter Shore (manager of Telstra Commercial and Consumer) is 

 AM> going

 AM> to receive a letter from me.



I'm not good at writing those type of letters

I lack in communication skill



Russell



--- Terminate 4.00/Pro