TIP: Click on subject to list as thread! ANSI
echo: consumer_report
to: BILL MITCHELL
from: JAMES ARNOLD
date: 1997-12-28 17:39:00
subject: Associates National Bank

BM> I have an Amoco Visa credit card issued by Associates National
  > Bank. For some reason, they either have the world's slowest mail
  > service or something because every time I turn around, payments
  > to the account take longer from the time I mail them to the time
  > thay are posted than any other credit card I have. They, of
  > course, have a $20 late fee.
BM> Last month they did it again. Payment due on Dec 3, mailed on
  > Nov. 22 was posted to the account Dec 4. This time they didn't
  > even charge the normal finance charges, just that $20 late fee.
The bank is responsible for crediting your payment on the day it
receives it or, if it arrives after a certain hour, on the next day
(holidays and weekends included) if you mail it to the billing
address.  If you deliver it to any of their other addresses, they can
take up to five days longer.  If they're slow in handling payments
inside the company, that's their fault, and they can't penalize you
for it.
I'm in Phoenix, and none of my payments sent to the East coast has
taken more than four days to arrive, usually three.  I suggest you
contact the bank or Visa International (1-800-VISA-911) about this
problem.
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* Origin: Tempe, AZ USA (602)491-5285 (1:114/20)

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