MD>         This comapny also wants to charge for 
 MD> everything. It costs at least $35 for a tech to come 
 MD> out. If they find a problem and it is theirs, then they 
 MD> fix it for free, but if it is found in a section other 
 MD> than theirs, they add another $35 for finding it. I 
 MD> don't have a vault of money to use to get this company 
 MD> to find their problems. :(
    Man, talk about hiway robbery!!!  At Pacific Bell, if the customer is not 
on the inside wire plan ($.60 a month) then we will charge $45 + $16 (15 min 
increments) to repair inside wire problems, but once you fix it, it is 
warranteed for 90 days...if you have a problem again in that time it is fixed 
for free.  At this point about all I can suggest is asking for a supervisor 
when you make the call to repair, not just talking to the clerk, and ask if 
there is a number you can reach them back at other than the regular repair 
number.  If they won't give you a number ask for their supervisor until they  
will give you a number...remember, the squeaky wheel gets the grease, if you 
make enough noise, maybe even threatening to go to the body that Regulates 
the phone company (PUC?) they just might fix something...and bring up the 
privacy issue...tell then you will go to the FCC about that one...
--- Maximus/2 3.01
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