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echo: aust_modem
to: John Clarke
from: John Piper
date: 1996-01-29 12:06:16
subject: Modem dropping carrier

Hi John.

On Friday January 26 1996, John Clarke wrote to Paul Hendrie ...

 PH> After about 15mins online to my BBS the carrier drops out without
 PH> any warning. Can anyone suggest a cause and remedy for the problem.

 JC> You'll get a heap of answers to this all telling you that the culprit is
 JC> the Telstra Touchphone 200.  Disconnect the phone from the wall socket
 JC> next time you want to use the modem and prove this to be the case.

 JC> Having proved that the modem is the cause go back to your local Telstra
 JC> business office and nicely tell them the problem and ask them to replace
 JC> the phone with one that doesn't cause this problem.  It is a well known
 JC> problem and they should replace your current phone with a newer version.

Even better yet, lose the phone, buy your own from DSE and chop some
dollars off your phone bill.

Johnno

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