On Jan 26 11:15 96, John Piper of 3:712/841 wrote:

JP> One of my regular callers is using an "IBM Aptiva 28.8"
internal modem with 
JP> HyperTerminal. However, she can never manage to connect to the NetComm M11F
JP> I have at any speed above 2400. I have been told that this happens on every
JP> board she calls.

JP> Does anyone have any idea why she connects at 2400 every time? I don't know 
JP> anything about HyperTerminal, so I can not suggest any settings which might 
JP> need any tweaking. What could the problem be?

Most modems I'm aware of can be forced to connect at a selected speed, or
"only speed nnnn or below" in NVRAM.   Likely possiblity is that
some friendly bit of software reprogrammed her modem for her - effectively
installing a 2400 baud speed limit.

Alternatively, it could be a mislabeled bit of hardware, and someone's
dumped an ancient 2400 baud modem on the lady.

From the listed symptoms, either is possible.  Manual labor time, granted
that a manual is available.  Never heard of the brand.  Anything's possible
- could be an excellent bit of gear out of IBM Japan (near certain extreme
quality) or it could be a heap of junk no more entitled to an IBM label
than it is a genuine "quality circle inspected" sticker.

If your lass doesn't have the skill to read the manuals and comprehend,
she's in need of front up, identify problem, and hopefully fix help.

Regards,
Dave Hatch.

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