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echo: home_office
to: ALL
from: SCOTT CHARLES
date: 1997-03-29 09:08:00
subject: Schematic Requested!

____[ TECH BENCH CONSIDERATIONS * OWN REPAIRS MORE COST EFFECTIVE ]____
 I have a Packard-Bell 386 Notebook 40-2 Laptop * Model #PB38620NB-40
 I need to do upgrades to it, and as I received it as a gift it didn't
 come with a schematic, if anyone could direct me in the correct
 direction, or snail me a copy, I'd very much appreciate it!
 Packard Bell WAS called Voice, and also eMAILed on this, and they will
 *not* cooperate in supplying myself with a Schematic for their system.
 The following is their response to myself;
 >@TO     :s.charles
 >@FROM   :76711.503@CompuServe.COM (Packard Bell)
 >
 >Dear Charles,
 >
 > We regret the confusion that has accompanied your request for
 > schematics to your 386 notebook computer. The information you received
 > thorough our phone support was correct. These notebook computers are
 > not repaired at local service centers, but instead returned to a
 > central depot for repair. For this reason, the local service centers
 > will have no information on these notebook computers. Schematics for
 > these computers are not available for sell from Packard Bell.
 >
 >Dave Cheever
 >Packard Bell Technical Support
 eMAIL: support@packardbell.com - WEB Site: http://www.packardbell.com
 NOTE: NO SPECIFIC CIRCUIT IDENTIFIED AS *NO* MANUAL TO REFERENCE.
       Your assistance would be much appreciated!
__
 Scott Charles
 P.O. Box 1523
 Elyria, Ohio  44036-1523
 Voice: 24hr Message Center @ [216] 355-2845
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