JC> Having proved that the modem is the cause go back to your local
 JC> Telstra business office and nicely tell them the problem and ask them
 JC> to replace the phone with one that doesn't cause this problem.  It is
 JC> a well known problem and they should replace your current phone with a
 JC> newer version. 

What type of phone will they give you? Is it a better one, with more
functions?

... I haven't lost my mind; it's backed up on tape somewhere!
--- Fmail - The City BBS