JY> good idea! I liked what you said further down in your message about
JY> having a clear distinction between home and office
JY> and ensuring there is
JY> a clear border and nothing crosses over from one realm into the next.
JY> It is important psychologically for that distinction. Thanks.
I find it essential to keeping the office businesslike, and for letting
family, friends, and neighbours know that I really do *work* in there!
JY> I liked the hot tip idea. Will it work into the
JY> year 2000? i heard some
JY> programs have glitches relating to that area.
My son the computer genius checked all of our machines and programmes years
ago, and fixed any that needed it when there was still lots of time.
JY> I imagine it takes discipline to get that info from the book to the
JY> PC. I would prefer to key right into the computer or laptop, but the
JY> keystrokes can be annoying to a client over the phone.
It's so much part of my regular routine that it no longer takes discipline -
I automatically enter the notes before I do anything else. I found I could
not type them straight into the computer because often I had other programmes
on the machine in order to do what the customer was asking, and usually can't
type anything like as quickly as a person chatters while still paying
attention to what they're asking and give good answers, but I can make
cryptic notes as I go that are later translated into English that makes
enough sense to be of use. It's not that the keystrokes annoy the client.
it's not having your full attention that gets to them. You can't write an
understandable sentence, while answering complicated questions, and looking
something up all at the same time (or at least, I can't). Besides, typing at
any speed takes both hands, while jotting down a quick reminder on the pad
only takes one hand, so the other one can be reaching for something at the
time.
--- Maximus 2.01wb
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