From: "Dave Ings" 

I read a variation of this story in the Toronto Star. However it doesn't
match my experience.

On average I pass through US immigration twice a month in the Toronto
airport, as does my spouse, and I find the US immigration agents to be
courteous and professional. There's the odd exception but that's no
different than you'd find in any other "service business"
employing human beings not robots on the front line.

It may help that I have a work visa. But when I applied for mine, I spent a
couple of hours in the waiting area in the Toronto airport and I had lots
of opportunity to observe how US immigration officers handled people who
had non-trivial immigration issues to resolve. I was very impressed with
how well trained they were, in the face of distressed and/or hostile
travelers.
--
Regards,
Dave Ings,
Toronto, Canada

"Phil Payne"  wrote in
message news:456349fe$1{at}w3.nls.net...
>
http://today.reuters.com/news/articlenews.aspx?type=domesticNews&storyid=2006
-11-20T221513Z_01_N20294102_RTRUKOC_0_US-USA-IMAGE.xml&src=rss&rpc=22
>
> "WASHINGTON (Reuters) - Rude immigration officials and visa delays keep
> millions of foreign visitors away from the United States, hurt the
> country's
> already battered image, and cost the U.S. billions of dollars in lost
> revenue, according to an advocacy group formed to push for a better
> system."
>
> --
>  Phil Payne
>  http://www.isham-research.co.uk
>  +44 7833 654 800
>
>

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