FR>   I prefer the "Good Morning" salutation to the the 
 FR> "Dear Sir or Madam" greeting.  The second seems 
 FR> forced, which it is.  The "Good Morning" seems to 
 FR> sidestep the gender issue nicely.
 
If "Good morning" seems right for you, then by all means use it.  There's 
nothing wrong with it, even though it won't be morning in about half the 
cases.  Just don't claim "Dear Sir or Madam" is forced.  It might seem 
unfamiliar to you - which does not make it forced.  It's a little more formal 
and businesslike than "Dear people" or "Good morning" but there's nothing 
forced about it.
--- Maximus 2.01wb
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