-=> Quoting david begley to Paul Edwards <=-

 db> On Feb 25, 1996 at 11:02, Paul Edwards of 3:711/934.9 wrote:

 RG>>  The fact that you seem to be one of few complainants both on
 RG>>  Fido and the Internet says something......but what?  I'll leave
 RG>>  that to you and others to mull over.
 PE>
 PE> It's simple enough.  The same as the Spirit.

 db> Actually I wouldn't use the words "few complainants" in relation to
 db> the Internet;  I found numerous queries on comp.dcom.modems regarding
 db> USR in various guises (support, "spiralling death syndrome" or
 db> something, and other errors).

 I am referring to complaints about the modem's performance. You
 must be seeing something I'm not. I have been reading that
 conference daily for months.  "Queries" are not complaints. Most
 queries are just that.  People trying to operate the Courier in
 the Phillipines, Hong Kong, Singapore, France etc and asking
 about dial tone recognition and the like. Spiral Death syndrome
 "was" more a Sportster complaint. This seems to have been fixed
 with the later Roms since about March last year. There haven't
 been suggestions of SDL with the Courier since at least March
 last year.

 db> Even two from guys in Asia who are using US/Canada domestic USRs, who
 db> wanted to talk to USR support and were told to sod off since USR
 db> didn't support domestic modems outside the U.S. or Canada. Then

 Get real!  That's not a complaint about the modems operation or
 performance. It was explained that USR can't support unapproved
 modems as it is against the law in the Country of operation.

 db> there's the complaints from Australians about how even the New Zealand
 db> ROMs are being updated more frequently than the Australian ROMs.

 Is that a complaint about the modem's operation? Most modems
 don't have flash roms to "complain" about.

 db> Of course, there are many users complaining about other modems there,
 db> too.

 I note that here you use the word "complaining" as distinct from
 the "queries" that you used when referring to the Courier?   :-)


 Cheers

 Rob




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