TIP: Click on subject to list as thread! ANSI
echo: aust_modem
to: david begley
from: Dave Hatch
date: 1996-02-26 14:04:56
subject: USR Courier???

db> Actually I wouldn't use the words "few complainants" in
relation to the 
db> Internet;  I found numerous queries on comp.dcom.modems regarding USR in 
db> various guises (support, "spiralling death syndrome" or
something, and 
db> other errors).

db> Even two from guys in Asia who are using US/Canada domestic USRs, who 
db> wanted to talk to USR support and were told to sod off since USR didn't 
db> support domestic modems outside the U.S. or Canada.  Then there's the 
db> complaints from Australians about how even the New Zealand ROMs are being 
db> updated more frequently than the Australian ROMs.

USR fixed that - the www site no longer has SDL code for anywhere.

Everyone gets the same service.  None.

db> Of course, there are many users complaining about other modems there, too.

Users always complain - they're the last stage of factory testing...:-)

 Dave Hatch

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