Hi STEPHEN (of 1:123/140),
On Sat, 19 Jul 03 at 20:30 o'clock, you wrote me:

 SA> Please find out what OS level this Mac is running.  I may be able to
 SA> scrounge up the original keyboard mapping file for US English from
 SA> some of the various OS discs I have lying around (OS 8.6, 9.0.4, 9.1, 
 SA> 9.2,10.0.0, 10.1, 10.2).

 SA> You can try reenabling the US English keyboard setup via the Mac's
 SA> Control Panels, but if the French "e" doesn't disappear,
my bet's on
 SA> the possibility that the keyboard file itself has been tampered with.

Thanks for your offer to help!   The problem was sorted out a few weeks
ago.  Apparently, the keyboard mapping was inadvertantly set to FRENCH. 
When the user set it back to ENGLISH (Canadian), that restored the normal
use of the "e" key.

The person (an elderly man) never could tell me what model his MAC computer
was, nor the OS version.  He didn't understand that lingo.  But I sent him
some basic/generic instructions about checking the keyboard mapping - and
that worked for him.


...August

--- FMail/Win32 1.60