>>>Matthew Hammack Babbled to All while Partially Drunk<<<
 >  MH> I have a USR Sportster 33.6 w/voice. It has the notorious "pausing
 >  MH> bug", inf  fact it has done it twice already while typing this 
message.
 >  MH> Can anyone give  me a phone number, so I can call USR? If anybody had
 >  MH> it done before...how much does it cost?
 > ARGH!  I hate that!  I have it too...as does everyone
 > I know that uses a
 > USR.  They work great on the net, but show them a BBS
 > and they freeze
 > up full time.
 > I thought is was a problem limited to my
 > area...apparently not.  If you
 > manage to find out anything PLEASE let me know. I have
 > tried in vain to
 > find a cure for the problem.
A temporary work around is to add &k0 to your modem's AT string when calling 
a BBS.  The permanent solution is to call USR's Sportster technical support 
number at 1-847-982-5151 and tell *them* that you have the "pausing bug" 
problem with your Sportster.  Be able to provide them with the serial number 
for *your* modem, and whether the fixed ROM on your Sportster is in a socket 
or is soldered to the board.  If the ROM is socketed, USR will simply ship 
you a replacement ROM (at no cost to you except for the phone call to them.)  
On the other hand, if the ROM is *soldered* to the modem board, then you will 
need to pay the shipping charges to *ship* your modem back to USR for repair 
or replacement.  USR will not charge anything for repairing the modem and 
returning it to you.  This is not conjecture, as I have actually done all of 
the above and had to ship a Sportster back to USR for repair.
Larry
--- RA/Pro 2.50
---------------