It is too bad that your friend does not have an Apple II series computer,
since this echo is forum is dedicated to supporting it rather than its
successor, the Apple Macintosh.  There are/were other echoes for Macintosh
support. Oh well, I'll try my hand at this one anyway.

I would guess that your friend's computer has had its Keyboard control
panel set to some alternate language.  Since you are in Zone 1, I wold also
guess that the primary language that your friend desires is US English. 
This  can be changed by selection the Apple menu, then selecting the
Keyboard control panel. Finally, select U.S. in this control panel to set
it.   After doing this, see if the system works as expected.  I do not know
if a restart is needed for the new setting to take effect - that may depend
upon the operating system version, and I have not played with the control
panel.   



On 7/5/03 11:09 AM, AUGUST_ABOLINS wrote:

>
>A friend of mine has a Mac that says has a problem with the
"e" key.  He
>says that every time he presses it, he gets the french letter e with the
>l'accent augu.  Pardon the spelling.  He wants the regular letter
"e" back. 
>What commands does he need to accomplish that?  I was researching this
>online a bit and can't find anything specific.  He says the problem is a
>permanent one (the same condition every time the computer is restarted).
>
>I have not seen the computer myself, nor do I really know anything about
>Macs.  He tells me his system is a "4000".  But I can't find
anything on
>the web about such a model. I'm assuming he's really not sure what to
>report for the model and OS.
>
>I sent him an email with the following.. (but I'm not sure if this makes
>any sense for any of today's more recent Macs):
>
>   [1] The only thing I can suggest at this point is to go the
>ControlPanels folder and look for "Keyboard" panel.  In the list of
>keyboard layouts, select English.  
> 
>   [2] Also make sure that "keyboard synchronization" is disabled.
>Keyboard-sync will automatically switch to a foreign keyboard layout 
>when
>you change to a specific font that you pre-select.
> 
>Can anyone HELP me with this?  Is there a better fido echo where I can
>reach active readers about problems like this?
>
> 
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