A friend of mine has a Mac that says has a problem with the "e" key.  He
says that every time he presses it, he gets the french letter e with the
l'accent augu.  Pardon the spelling.  He wants the regular letter
"e" back. 
What commands does he need to accomplish that?  I was researching this
online a bit and can't find anything specific.  He says the problem is a
permanent one (the same condition every time the computer is restarted).

I have not seen the computer myself, nor do I really know anything about
Macs.  He tells me his system is a "4000".  But I can't find anything on
the web about such a model. I'm assuming he's really not sure what to
report for the model and OS.

I sent him an email with the following.. (but I'm not sure if this makes
any sense for any of today's more recent Macs):

   [1] The only thing I can suggest at this point is to go the
ControlPanels folder and look for "Keyboard" panel.  In the list of
keyboard layouts, select English.  
 
   [2] Also make sure that "keyboard synchronization" is disabled.
Keyboard-sync will automatically switch to a foreign keyboard layout when
you change to a specific font that you pre-select.
 
Can anyone HELP me with this?  Is there a better fido echo where I can
reach active readers about problems like this?

 
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