ARTHUR MARSH was talking to JEANETTE WICKHAM on 03-14-96
AM>On Sun 10 Mar at 22:30 Jeanette Wickham (3:639/110) wrote to All:

Hi Arthur

AM> JW> Am having problem with software (I think), as Telix works, 
AM> JW> Windows Fax software works, but MultiExpress software 
AM> JW> will NOT work:

AM> JW> Problem:
AM> JW> ME Software proceeds as expected up AT to modem
AM> JW> Modem picks up phone line
AM> JW> Then instead of tone song indicating number being dialled, I 
AM> JW> get a short bsst sound and deathly silence till 
AM> JW> software/modem time out

AM>It sounds as if dial tone detection is failing, and the software is
AM>assuming that there is an incoming call and is attempting to answer
AM>the non-existant call.
Have spoken to someone else today who suggested same thing - but is a 
bit weird isn't it?  In my experience they either do not talk to the 
port or the link at the other end of the line or talk in garbage - they 
do not stop in the middle of a step!
AM>Try using X3 in the dial string for fax operation if that is
AM>possible. 
Tried X3 for comms and fax - same result, while I was at it, tried X0, 
X1, X2 as well (Init string had X4).  Also tried init string/settings 
used in Telix - same result.  Get the feeling that perhaps something is 
missing:
ME init string - AT&FX4&E1&E4&E13S7=60S0=1E1$BA0^M 
TELIX init string - ATZ^M~~~ATS7=45S0=2V1X4^M~
Does anything jump out and hit you in the eye?
AM>I have used the Multi-tech MT2834ZDX, but haven't experienced
AM>dial-tone detection failure and haven't used the Multiexpress
AM>software. 
My model MT2834ZDXI- Now comes with MultiExpress for Windows as a 
package - contains 1.MultiExpress Terminal, 2.MultiExpress Fax, 3.VDM 
(Virtual Modem Driver - will answer incoming calls and depending on type 
launch approp s/ware).  1. and 2. work independently or can be 
configured to work with 3.  Have tried all combinations - still no go.

Since putting up the msg have been back to my supplier who has bought 
one for his own use - Told him I would call again in a week and see how 
he got his working.  Otherwise he can slog it out with the distributor!

If we manage to solve it will let you know the answer - we can all add 
it to our 'problem scrapbooks'

Thanks for your help Arthur, regards Jeanette

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