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echo: midi-net
to: CLINT SAVAGE
from: JEFF EDMONSON
date: 1997-07-28 07:54:00
subject: ARGH!

 > l
 >> Been on Orchids site, and they don't list the Soundwave32+SCSI.
 > Yes I've noticed that the web/ftp sites are rarly updated, call
 > customer no service. MABY??????
Didn't see an 800 number there, on their site, did you?
I've talked with them before, ...  seemed like it took -forever- to
get someone on the phone, and I explained
*then* that I had the Soundwave32+scsi.  Naturally, he wasn't paying 
attention, sent me in the direction of the sw32 files.  Not good enough, for 
the soundwave32+scsi.  Called back - FINALLY, I convinced him I had the +SCSI 
card, and he then admitted that there were different drivers for that card, 
but they weren't available anywhere - I had to have the commercial version.
Does this make sense to you?
I yelled - "I HAVE THE COMMERCIAL VERSION AND YOUR SOFTWARE, BUT ONE OF THE 
DISKETTES IS CORRUPT!  WHERE CAN I FIND THE CURRENT DRIVER FOR THE 
SOUNDWAVE32+SCSI CARD?"
As I recall, his answer to that was to send back the original diskettes, and 
they would verify that it was theirs, then call me.
I still have the diskettes... that's my only copy!
The only thing that's not working properly, is the Mixer.  Something about 
the effects.ld file algorythm is out of range, so I get no slider bars on the 
mixer.  Also, the PFX software program comes up with the same error... I'm 
wondering what else I'm missing with that mixer not working!
Regards,
-Jeff
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