> JB> Nice to meet you.I talked to the people at victor about getting all t
 > JB> printed information on the IQ super and the printer port.It has been 
 > JB> months and 4 phone calls and i still haven't recieved anything from
 > them.so
 > JB> thought i would try the message bases out to see if anyone had
 > some info.
 > nice to meet you too!  i can;t believe that!  they have the nerve to do
 > that.  I have had problems with some of my equipment, like ESC, and RADIO
 > wrote to companies, and they were glad to give me help!  within a week or
 > so.  hmmm, call them back, in a firm vopice, and demand info.  tell them
 > what a pain they ahve been to you and how they have failked to answer a
 > question about THEIR product, make them feel like crap!  what is there
 > number?  and exactly what do you need to know, i'll call'em for ya!
 > mike
 > 
Better still.  Write a nice letter to all the mags that advertise Victor.  
Explain how un-responsive Victor has been and detail the entire story for 
them.  The explain how you feel the mag should no longer carry the ads 
simply because Victor has demonstrated a lack of interest and support for 
their customers.  Then, before you mail the letters to the mags, send a copy
of it to Victor with a cover letter explaining to them that they have 30 
days to respond to you or you will send out the letters.  Works every time!
But remember, be nice about it.
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 * QReader 1.10 * UNREGISTERED EVALUATION VERSION
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