RB> Tell me, when telstra changed your billing from residential to
RB> commercial, did your service improve.

No.  It drastically -dis- improved.  711/809 went from good quality to
sheer junk.  Out of 5 lines, only one retained useful properties.

I cancelled the three worst, and 711/809 is going to follow suit if they
can't fix it soon.

RB> What I am getting at is, if you run a BBS from a private line and ask
RB> for your hybrids to be trained on your line cards, you probably will
RB> get ignored or laughed at... but if you are now paying business
RB> rates, then you should be attended too within 3 days max. and they
RB> should do as you ask.  Is this happening.???

Oh sure.  I have a fair bit of attention from engineering.  I still haven't
got my old lines back, though.  711/809 if I dial out, will disconnect
within 15 minutes during peak time, just about regularly.

All mod cons.  Emphasis on the "con".

RB> Or are you just paying for a service that you are not getting.

I did not willingly "pay" for it.  The entire sequence was forced
by Telstra.

Regards,
Dave Hatch.

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