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echo: alt-comp-anti-virus
to: ALL
from: ES
date: 2014-07-16 17:30:00
subject: Re: Avast and Add-Ons

On Wed, 16 Jul 2014 20:43:12 +0000 (UTC), Dustin 
wrote:

>"p-0''0-h the cat (ES)"  wrote in 
>news:jbmds9lg2r8t71rtfdd1nbfcnngb761d47@4ax.com:
>
>> On Wed, 16 Jul 2014 17:19:31 +0000 (UTC), Dustin 
>> wrote:
>> 
>>>"p-0''0-h the cat (ES)"  wrote in
>>>news:jejbs9902jmeur86d14mfa6er3letuhu2v@4ax.com: 
>>>
>>>> On Tue, 15 Jul 2014 22:04:36 +0000 (UTC), Dustin 
>>>> wrote:
>>>> 
>>>>>"Buffalo"  wrote in
>>>>>news:lq474i$98u$1@dont-email.me: 
>>>>>
>>>>>>>"Mark Warner"  wrote in message news:lq4443$nq1$1
>@speranza.aioe.org...
>>>>>>>On 7/15/2014 4:01 PM, Dustin wrote:
>>>>>>>> Mark Warner  wrote
>>>>>>>>> On 7/14/2014 10:42 PM, Buffalo wrote:
>>>>>>>>>> Today Avast Free notified my sister that her PC running XP had
>>>>>>>>>> several dangerous add-ons and she let Avast take care of the
>>>>>>>>>> problem. Then MS Office would not work or Excel. She tried
>>>>>>>>>> rebooting and got the message that Windows needed to be
>>>>>>>>>> reinstalled. Well, I'm not sure what she finally did to get to
>>>>>>>>>> System Restore, but that worked.
>>>>>>>>>> Avast came up with the same warning and I told her not to let it
>>>>>>>>>> do anything and tomorrow I will tell her how to disable that part
>>>>>>>>>> of Avast./
>>>>>>>>>> Anyone else had those kind of problem with Avast.
>>>>>>>>>> I will call her tomorrow and see if I can get her to send me the 
>>>>>>>>>> add-ons that Avast insists of getting rid of.
>>>>>>>>>> Anyone else having similar problems with the free Avast?
>>>>>>>>>
>>>>>>>>> Wasn't Avast.
>>>>>>>>
>>>>>>>> Eh? Explain please....
>>>>>>>
>>>>>>>What he describes is classic rogue anti-malware behavior, as 
>described
>>>>>>>by his sister. Clueless users can't tell the difference between their
>>>>>>>legit installed AV and a rogue -- that's why rogues are as successful
>>>>>>>as they are.
>>>>>>>
>>>>>>>Someone that knows what he's doing needs to do a hands-on 
>disinfection
>>>>>>>routine on the machine.
>>>>>>>
>>>>>> You sure jump to conclusions without the facts.
>>>>>> When she emails me the add-ons (that’s what she called them) I will
>>>>>> post them here.
>>>>>> I also had problems with the free Avast Browser Cleanup and the Grime 
>>>>>> Fighter and the Web Shield options. I have them disabled.
>>>>>> The Browser Cleanup option also caused me a problem last year with
>>>>>> some Avast falsely identified  browser add-on etc, and I had to
>>>>>> reinstall some program because I let it uninstall whatever it found.
>>>>>> No, the Avast restore feature did not work.
>>>>>
>>>>>Avast has done the same to a number of my clients.. It's also forced an 
>>>>>image reload at one point, when it wrongly removed something.. I've 
>seen
>>>>>what you described happen before is what I'm saying.. hence my question
>>>>>to Mark.. :)
>>>>>
>>>>>> Do I think the free Avast is a good program, NO, I think it is a 
>GREAT
>>>>>> program as long as you don't let it do everything automatically or
>>>>>> agree to do what it says for everything,
>>>>>
>>>>>Sound advice. :) 
>>>> 
>>>> Get rid of Avast and sleep soundly. That's sounder advice.
>>>
>>>Hmm. Which AV would you replace it with? 
>> 
>> MSE
>
>Uhm....
>
>http://preview.tinyurl.com/n8ldpn7
>
>Microsoft has admitted Windows users should install antivirus above and 
>beyond its own Security Essentials, describing its protection as merely a 
>"baseline" that will "always be on the bottom" of antivirus software 
>rankings.
>
>Microsoft launched Security Essentials in 2009, raising complaints from 
>antivirus rivals that such software shouldn't be bundled with Windows for 
>competition reasons.
>
>However, the most frequent complaint about Security Essentials is that it's 
>not good enough: it flunked a pair of tests earlier this year - including 
>one from Dennis Technology Labs, a testing firm affiliated with PC Pro's 
>publisher.
>
>Now, Microsoft has said it sees Security Essentials as merely the first 
>layer of protection, advising customers to use additional, third-party 
>antivirus - although the company stressed that wasn't because the product 
>wasn't good enough to stand on its own. 
>
>"We had an epiphany a few years ago, back in 2011, where we realised we had 
>a greater calling and that was to protect all Microsoft customers," she 
>said. "But you can't do that with a monoculture and you can't do that with 
>a malware-catching ecosystem that is not robust and diverse."
>
>Rather than focus on making its own antivirus the best in the business, 
>Stewart said Microsoft was "doing everything we can to protect against real 
>threats" and passing data on those threats to antivirus makers, so multiple 
>parties can target the problems.
>
>"It's not as efficient to have one kind of weapon," she said. "Like 
>anything you must have that diversity. It's a weakness to just have one."
>
>Previously, Microsoft would spend resources trying to improve Security 
>Essentials' performance in tests. "We used to have part of our team 
>directed towards predicting test results and figuring out what might be in 
>someone's test. There's always a cost to that," she said. "If they are 
>doing that work they are not looking at those threats that are affecting 
>our customers. We always felt that was wrong. There's something not right 
>about that – we're not doing the best job for our customers."
>
>The company decided to stop that practice and put its effort elsewhere.
>"We put half of those people on focusing on what we call prevalent threats. 
>We developed this new telemetry to look for emerging threats - sort of an 
>early notification system that new threats were emerging. We had this group 
>of folks start focusing on those threats and we saw that it increased our 
>protection service level for our customers."
>
>In practice, it means Microsoft is focusing on tracking emerging threats 
>and sharing that data within the security industry, saying that's a more 
>meaningful way to protect customers. 

Well forgive me for finding that a refreshing bit of honesty for once in
your industry.

>> You've just admitted you're installing a product that has caused
>> problems on your clients systems. Not that you have a lot of choice. I
>> think Avast lost its way as a company years ago. It's run by marketeers
>> and support is staffed by retreads.
>
>See above. Yes, Avast has caused a few problems. So has 
>norton,mcafee,avira,malwarebytes, etc. That's the nature of the beast. I 
>realize you really don't know, well, let's be honest, anything about the 
>malware issues... but, I do hope to help educate you a little bit.

I can add up the times AV has ####ed with my system, then again maths
was never your strong point. LOL. 

>I'd rather they run these apps than run MSE (might as well be running 
>nothing if you're going to run MSE only) 

But then you're not are you. Fact is those tests don't take into account
other tech from Microsoft like they do for the other AV manufacturers.

When you add it all up. MSE, EMET, UAC, Smartscreen and so on MS has put
together a nice package which works reliably.

>and maintain a good backup 
>strategy. 
> 
>> Worse than that. I can accept a bad definition. It's all the other
>> stupid #### that hoses your system that ####s me off. All the tosh
>> driven by marketing which is often just as malevolent albeit
>> unintentionally as the malware. 
>
>You'd have to be more specific for me to be able to respond to the stupid 
>#### that hoses your system. There's alot of that around, and plenty of 
>stupid users too. As far as the bad definitions goes, hey, it really is the 
>nature of the beast.. #### happens, lifes hard, wear a ####ing helmet.


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