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echo: suprafax
to: PATRICK MOORE
from: PRATAP DERRICK
date: 1996-09-18 19:41:00
subject: GREAT CUSTOMER SERVICE

Patrick Moore wrote in a message to Pratap Derrick:
PD>JW> I just want to take a minute to commend Diamond/Supra for
PD>JW> great customer  service!
PD>    I ordered an external SupraFax 4 weeks ago...
PD>    I have sence sent messages to sysoporder@supra.com
PD>    NO ANSWER...
PD>    So I asked Patrick More to help..
PD>    NO ANSWER...
PM>         Really, I seem to recall telling you I forwarded it
PM>         to sales or to contact sales (one of the two).
            I never recieved this.
PM>         Anyway sales is at sales@supra.com or 800-727-8772
PM>         and they handle the orders.
           
            I posted the original order on your bbs in the
            Sysop order section... about one month ago.
                       
            I sent messages to sales@supra.com and sysoporder@supra.com
            and Gina answered and told me she couldnt find any trace
            of my order... and to send them ANOTHER order.
            Looks like I wait another month...:((
            Hmmmmmm
           
  pratap@juno.com    THE SPIRIT BBS    (408)336-5532
  *The Spirit Is Allways Free*  Bay-Area Newsgroups-Jobs-Weather-Politics
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