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echo: aust_modem
to: Chick Martin
from: Vicki Crawford
date: 1996-05-07 20:48:24
subject: Modem Problems

In a msg on , Chick Martin wrote to All:

You have 2 separate problems.

 CM> Hi All, I wonder if anyone out there can help me with some info. 
 CM> I have a NetComm Pocket Rocket 1234 external modem. 
 CM> Unfortunately it came without documentation (the price was 
 CM> right) and I have no idea what it can and can't do.  It's 
 CM> chugging along at 2400 baud at present but I suspect that 
 CM> may have more to do with the limits of my I/O board than the 
 CM> modem itself.

This is only a 2400 modem. Give Netcomm a ring to purchase the documentation.

 CM> Which brings me to my primary problem. I origionally purchased a Complete 
 CM> Modem Plus internal fax/modem. Following the instructions in the manual I 
 CM> assigned it to comm port 4 (a switch on the back of the card) 
 CM> disabled comm 2 on my I/O card to free up IRQ 3 and all 
 CM> should have been well.  It wasn't.  The device would go 
 CM> online for about 15 or 20 minutes when it would begin 
 CM> generating garbage characters on screen quickly becoming 
 CM> worse until it either locked up or went offline.  

I bet you have a Telecom T200 phone plugged in at your house? This is what
is causing your problem with the 15-20mins garbage/disconnection problem.
Remove the phone and see if the problem disappears. I bet it does. If it
does take the phone to your local Telecom Business office and ask to
exchange it for a later modem T200 phone that doesn't cause problems with
modems. This only applies if you are renting the phone though.

Vicki

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