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echo: alt-comp-anti-virus
to: ALL
from: ES
date: 2014-07-16 16:20:00
subject: Re: Avast and Add-Ons

On Wed, 16 Jul 2014 17:19:31 +0000 (UTC), Dustin 
wrote:

>"p-0''0-h the cat (ES)"  wrote in
>news:jejbs9902jmeur86d14mfa6er3letuhu2v@4ax.com: 
>
>> On Tue, 15 Jul 2014 22:04:36 +0000 (UTC), Dustin 
>> wrote:
>> 
>>>"Buffalo"  wrote in
>>>news:lq474i$98u$1@dont-email.me: 
>>>
>>>>>"Mark Warner"  wrote in message news:lq4443$nq1$1@speranza.aioe.org...
>>>>>On 7/15/2014 4:01 PM, Dustin wrote:
>>>>>> Mark Warner  wrote
>>>>>>> On 7/14/2014 10:42 PM, Buffalo wrote:
>>>>>>>> Today Avast Free notified my sister that her PC running XP had
>>>>>>>> several dangerous add-ons and she let Avast take care of the
>>>>>>>> problem. Then MS Office would not work or Excel. She tried
>>>>>>>> rebooting and got the message that Windows needed to be
>>>>>>>> reinstalled. Well, I'm not sure what she finally did to get to
>>>>>>>> System Restore, but that worked.
>>>>>>>> Avast came up with the same warning and I told her not to let it
>>>>>>>> do anything and tomorrow I will tell her how to disable that part
>>>>>>>> of Avast./
>>>>>>>> Anyone else had those kind of problem with Avast.
>>>>>>>> I will call her tomorrow and see if I can get her to send me the 
>>>>>>>> add-ons that Avast insists of getting rid of.
>>>>>>>> Anyone else having similar problems with the free Avast?
>>>>>>>
>>>>>>> Wasn't Avast.
>>>>>>
>>>>>> Eh? Explain please....
>>>>>
>>>>>What he describes is classic rogue anti-malware behavior, as described
>>>>>by his sister. Clueless users can't tell the difference between their
>>>>>legit installed AV and a rogue -- that's why rogues are as successful
>>>>>as they are.
>>>>>
>>>>>Someone that knows what he's doing needs to do a hands-on disinfection
>>>>>routine on the machine.
>>>>>
>>>> You sure jump to conclusions without the facts.
>>>> When she emails me the add-ons (that’s what she called them) I will
>>>> post them here.
>>>> I also had problems with the free Avast Browser Cleanup and the Grime 
>>>> Fighter and the Web Shield options. I have them disabled.
>>>> The Browser Cleanup option also caused me a problem last year with
>>>> some Avast falsely identified  browser add-on etc, and I had to
>>>> reinstall some program because I let it uninstall whatever it found.
>>>> No, the Avast restore feature did not work.
>>>
>>>Avast has done the same to a number of my clients.. It's also forced an 
>>>image reload at one point, when it wrongly removed something.. I've seen
>>>what you described happen before is what I'm saying.. hence my question
>>>to Mark.. :)
>>>
>>>> Do I think the free Avast is a good program, NO, I think it is a GREAT
>>>> program as long as you don't let it do everything automatically or
>>>> agree to do what it says for everything,
>>>
>>>Sound advice. :) 
>> 
>> Get rid of Avast and sleep soundly. That's sounder advice.
>
>Hmm. Which AV would you replace it with? 

MSE

>You aren't suggesting people run 
>their systems commando style instead are you?

You've just admitted you're installing a product that has caused
problems on your clients systems. Not that you have a lot of choice. I
think Avast lost its way as a company years ago. It's run by marketeers
and support is staffed by retreads.


>Yes, the first question was a setup; it doesn't matter which AV/AM product 
>you use. You are still just one bad definition update away from a minor 
>annoyance to a hosed system.

Worse than that. I can accept a bad definition. It's all the other
stupid #### that hoses your system that ####s me off. All the tosh
driven by marketing which is often just as malevolent albeit
unintentionally as the malware. 

-- 
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