BG> Tom, at 10:21 on Jun 02 1996, you wrote to Bill Grimsley...



BG>> No, but it's still a modem problem.  Yours is an internal USR

BG>> Sportster, right?  USR have acknowledged that a problem exists with



TP>> It's a new Dynalink (as you've suspected in a message to Russell Brooks).



 BG> Which is actually a rebadged USR V.34+ Sportster.



BG>> V.42bis, and until such time as a replacement EPROM is made available,

BG>> you'll have to disable BTLZ data compression to work around the problem.



TP>> That a good news, hope they'll fix it.



 BG> They will, but it will still mean an EPROM replacement.



BG>> Change &K3 to &K0 and your lockups will disappear.



TP>> True.



 BG> Are Dynalink aware of that "fix" yet?



TP>> You seem to know a lot about USR, can you provide some contact

TP>> phone, bbs or fax numbers, email or website would be even better.



 BG> I import the USR_Modems echo daily from NSW into Qld, and it is locally

 BG> available from David Drummond's board (3:640/305).



 BG> USRobotics Customer Support Services

 BG> ====================================

 BG> USR BBS ............... 847-982-5092

 BG> Fax on Demand ......... 800-762-6163

 BG> CompuServe ........... GO USROBOTICS

 BG> Internet ........... support{at}usr.com

 BG> Hotline ............... 800-550-7800

 BG> Fax ................... 847-982-0823



Couple more here:



Corporate/Systems Division

Home of the Total Control family of network access/network management

solutions for Fortune 500 corporations, Regional Bell Operating companies,

and private networks like Compuserve and America Online.

Sales: (800) 877-2677

Fax: (847) 533-5800

email: sales{at}usr.com

Support: (Courier support only) (800) 550-7800

email: support{at}usr.com

Support: (Total Control and Allegra Support) (800) 231-8770

Fax: (847) 982-0823

email: support{at}usr.com

 

 BG> You can use US 800 numbers by changing the prefix to 880 first, but you 

 BG> will

 BG> then be charged normal ISD rates for those calls.



Russell



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