Charles Scaglione (1:106/2000) wrote to Steven Horn at 13:06 on 29 May 2003:

 CS> Their E-Mail support has always been free.  I'm referring to
 CS> calling  them on the phone - that's where they charge for the call
 CS> after your  free 90 days of support are up.

I looked at the cost of that and decided this wasn't for me.

 CS> There are usually 4 or 5 MS full time support technicians that
 CS> monitor  their newsgroups.  But the best support is given by the
 CS> volunteers that  post to the group.  Since their groups are read
 CS> around the world, there  is an amazing amount of knowledge and help
 CS> available.

My system has been troublefree but I'll keep that in mind.  Incidentally, I
would not mind knowing how to remove items from add/remove programs in
Control Panel.

Take care,

Steven Horn (steven_a_horn{at}yahoo.ca)
Moderator, ALASKA_CHAT 
--- timEd/386 1.10.y2k+