Andy Roberts wrote: 
 KF>>> how do I know that I'm not being duped by Albert's Ambry and
 KF>>> they're keeping my registrations?
 
 KF> Well, in speaking with the people at Albert's Ambry, they
 KF> themselves stated that 75% was extremely high. I know you might
 KF> want to suggest that my software must be of poor quality,
 AR>> Thus it is totally useless to attempt to refute a chargeback.
There is a difference between questioning it and refuting it.
 
 KF> Do you think I should just shut up and let this sort of thing
 KF> be the order of the day, or should I make it apparent that
 KF> there is a concern here that needs to be dealt with so that
 KF> others can get their registration fees for the software that
 KF> has been delivered?
 AR> I don't think your voicing your concern has much to do with others
 AR> getting their registration fees.
No, but it has everything to do with them *losing* them to credit card
fraud, whether it be the credit card handler or the holder that is
doing it.
 AR> If they follow normal business
 AR> practices, and include protection in their software against theft,
 AR> then they will get paid for what ever sells.  IMO it is all about
 AR> your learning curve.  
 
Tell me how to put protection against theft into software. If you know
how to do it, you've just cornered and recovered a huge and failing market
in shareware! But really, it can't be done, my friend! Don't kid yourself
that it can!
 KF> I can't help but feel that you're telling me to put up and
 KF> shut up.
 AR> No I'm not.  Instead I was trying to say deal with your business
 AR> partners in private in a business like fashion.  And don't imply
 AR> anything against them in public unless you have proof.  Don't blame
 AR> the retailer for your lack of knowledge about normal retail
 AR> practices.  There are several other software merchants that
 AR> participate in this echo.  Feel free to ask all the questions in
 AR> public you need to fill your learning curve.
You still seem to imply that I am making some sort of accusations. Get
it straight. I'm voicing a concern about credit card handlers. Any other
shareware author who isn't aware of this problem has a right to know
about it! Like f**k I'm not going to voice it where they can read it and
know about it! Much better me speaking out about this than you telling
everyone who reads this echo how to rip people off with credit cards,
don't ya think??? Duh........
Kim Forwood
--- Maximus 2.01wb
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