Chris Green wrote:

> Yes, but since the last mile or two is still copper the explanation I
> gave for how you can have no telephone service but have an internet
> connection still stands.  A break in the 'last mile or so' of copper
> will produce those symptoms.

why - this is only one cable that carries both signals - the fact internet
works, means the cable is OK. Why the other does not work, is to be
identified by the operator.
I stepped back as the indians (sorry for the term - not all of the guys are
bad technicians) jumped in and the quality dropped. I hear this from all
over the (western) world. I expect more of this to come in the future.
You simply can not have quality and cheep,  but this is how it works today.
I hope they'll fix it for you

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