MY>
MSGID: 1:3634/22 337901d2
MY>
REPLY: 1:260/432 a26e83bb
MY>Monday May 12 1997 10:59, Barry Bogart wrote to Hayes Support:
MY> BB> When can I send in the Generic 14.4 for exchange to a 56k Accura?
MY> BB> I've been getting email about the Accura's being available but didn't
MY> BB> see anything about sending in the old one.
MY>Save it...
MY>Hell, I'll even sell you my Accura 56k for my upgrade cost and you can 
keep the
MY>14.4k.  The 2400 I traded in is better than the Accura I got in return.  
f
MY>course, since I "took advantage" of such a special upgrade program, there 
is no
MY>customer service or return policy...
MY>Good luck...
MY> -= .\\ark =-
MY>... That concept looks like a chicken in a windstorm.
Mark,
   What problems are you having with the unit?  I'm not sure what you
mean regarding 'no customer service' etc.  We treat these units the same
as any others you buy from us regarding warranty, service etc.
Michael -- Hayes Online Services
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