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echo: hayes_modems
to: ALAN RACKMILL
from: HAYES SUPPORT
date: 1997-05-07 12:09:00
subject: UPGRADED 56K MODEM 02/

AR>MSGID: 1:107/101.0 36e94842
AR>REPLY: 1:396/1.0 36ede864
AR>* Reply to a message in Personal.
AR>Hayes Support wrote in a message to Alan Rackmill:
AR>AR> HS>    I notice on the systems you are having problems
AR>AR> HS> connecting with you are getting a 'carrier 300' reported by
AR>AR> HS> the software.  This is obviously incorrect, and the only
AR>AR> HS> times I have seen software report that with a high speed
AR>AR> HS> connection is when the modem returned a carrier speed that
AR>AR> HS> the software was not configured to recognize, causing it to
AR>AR> HS> default down to 300.  You might try calling that system from
AR>AR> HS> terminal mode after issuing an AT&FS95=60 to the modem and
AR>AR> HS> see what the modem reports as a carrier speed.  Do you know
AR>AR> HS> what kind of modem is on the host system you are calling
AR>AR> HS> into?
AR> HS>
AR>AR>I have tried calling Hayes Optima v.34 and USR v.e modems that I know 
for
AR> HS> sure.
AR> HS>
AR>AR>I don't know what others I have tried, but I have tried 9 different 
BBSes
AR>AR>so
AR>AR>far, and only connect "properly" with one of them.
AR> HS>
AR>AR>I don't know what his modem is, but I have a message to him asking.
AR>AR>As soon as I find out, I will let you know.
AR> HS>
AR>AR>In the meantime, another problem that I have found is that often when 
the
AR> HS> modem
AR>AR>I am calling answers the phone, my modem does not respond to that 
modem's
AR>AR>"mating call" and it just sits there until the connect attempt times 
out.
AR> HS>
AR>AR>I tried using the Smartcom program that comes with the modem and that 
seems
AR> HS> to
AR>AR>work when the connecton is made.
AR>AR>But that will also just sit there sometimes.
AR> HS>
AR>AR>S95=60 does nothing.
AR>AR>I still get the same messages as above.
AR> HS>
AR>AR>Alan
AR> HS>
AR> HS>
AR> HS>
AR> HS> Alan,
AR> HS>
AR> HS>    After issuing an ATS95=60 to the modem from terminal mode
AR> HS> and manually calling into one of these systems that you are
AR> HS> having problems with (also manually, by typing ATDTn to the
AR> HS> modem where "n" is the number you are calling), what does
AR> HS> the modem report in the connect messages?
AR> HS> Michael -- Hayes Online Services
AR>According to the revised online guide, the max number for S95 is 43.
AR>However, I have tried both settings, and I get either a CONNECT or a 
CONNECT
AR>300 response.
AR>I will be doing some further "fiddling" later today and I will let you 
now
AR>what is going on.
AR>I will also include the AT&V1 readings after each attempt.
Alan,
   The modem should be reporting more than just a CONNECT message, you
should be getting the compression, protocol, etc. responses as well.
What terminal program are you using and what is the port speed set for?
Michael -- Hayes Online Services
--- FLAME v1.1
---------------
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