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echo: hayes_modems
to: ALAN RACKMILL
from: HAYES SUPPORT
date: 1997-05-05 16:55:00
subject: UPGRADED 56K MODEM 02/

AR> HS>    I notice on the systems you are having problems
AR> HS> connecting with you are getting a 'carrier 300' reported by
AR> HS> the software.  This is obviously incorrect, and the only
AR> HS> times I have seen software report that with a high speed
AR> HS> connection is when the modem returned a carrier speed that
AR> HS> the software was not configured to recognize, causing it to
AR> HS> default down to 300.  You might try calling that system from
AR> HS> terminal mode after issuing an AT&FS95=60 to the modem and
AR> HS> see what the modem reports as a carrier speed.  Do you know
AR> HS> what kind of modem is on the host system you are calling
AR> HS> into?
 
AR>I have tried calling Hayes Optima v.34 and USR v.e modems that I know for 
sure.
 
AR>I don't know what others I have tried, but I have tried 9 different BBSes 
so
AR>far, and only connect "properly" with one of them.
 
AR>I don't know what his modem is, but I have a message to him asking.
AR>As soon as I find out, I will let you know.
 
AR>In the meantime, another problem that I have found is that often when the 
modem
AR>I am calling answers the phone, my modem does not respond to that modem's
AR>"mating call" and it just sits there until the connect attempt times out.
 
AR>I tried using the Smartcom program that comes with the modem and that 
seems to
AR>work when the connecton is made.
AR>But that will also just sit there sometimes.
 
AR>S95=60 does nothing.
AR>I still get the same messages as above.
 
AR>Alan
 
 
 
Alan,
 
   After issuing an ATS95=60 to the modem from terminal mode and
manually calling into one of these systems that you are having problems
with (also manually, by typing ATDTn to the modem where "n" is the number you 
are calling), what does the modem report in the connect messages?
 
Michael -- Hayes Online Services
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