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echo: hayes_modems
to: ALAN RACKMILL
from: HAYES SUPPORT
date: 1997-05-05 17:30:00
subject: UPGRADED 56K MODEM 02/

AR>MSGID: 1:107/101.0 36b57c70
AR>REPLY: 1:396/1.0 36aea590
AR>Hayes Support wrote in a message to Alan Rackmill:
AR> HS> (Continued from previous message)
AR> HS> Alan,
AR> HS>    I notice on the systems you are having problems
AR> HS> connecting with you are getting a 'carrier 300' reported by
AR> HS> the software.  This is obviously incorrect, and the only
AR> HS> times I have seen software report that with a high speed
AR> HS> connection is when the modem returned a carrier speed that
AR> HS> the software was not configured to recognize, causing it to
AR> HS> default down to 300.  You might try calling that system from
AR> HS> terminal mode after issuing an AT&FS95=60 to the modem and
AR> HS> see what the modem reports as a carrier speed.  Do you know
AR> HS> what kind of modem is on the host system you are calling
AR> HS> into?
AR>To continue, I found the "Online User Reference Guide" both on the disk 
that
AR>came with the modem and on Hayes ftp site.
AR>The problem is that it only covers the 14.4 and 33.6 modems.
AR>And it does not cover all the S registers nor the AT commands.
AR>And some of the ones covered don't take.
AR>For example, AT&Q9 returns an ERROR message.
AR>WHat I am looking for is a ref guide that will cover the 56K modem.
AR>The online guide sent with the modem does not do that.
Alan,
   We'll be posting an updated 56K version of the reference manual
on our FTP site in the next few days.  I have already sent the updated
file to your netcom internet address.
Michael -- Hayes Online Services
--- FLAME v1.1
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