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echo: aust_modem
to: Frank Filippone
from: Tom Przeor
date: 1996-07-03 06:36:18
subject: problems

On 29 Jun 96  10:35:22, Frank Filippone wrote to Tom Przeor:



 FF>  Just checked again. "Australian Recommended
Retail price only $239!"



 FF> Also, just rang their Melbourne distributor, and they quoted me $239,

 FF> (They actually quoted $209, as they are having a sale until the end of

 FF> today). 



Yes, I was wrong. They've sent all mail to my old address (I was

sort of wondering why they didn't want any payments for the stuff

they've sent me).



 FF> Interestingly, Dynalink sales staff denied it was a rebadged

 FF> Sportster, claiming it was their own "stand alone"
product. He also

 FF> said it was NOT flash upgradable, (meaning their web site is lying),



I haven't seen a Sportster so I won't comment, firmware does say

clearly "USR Sportster" in one of the diagnostic screens.



 FF> and it supported Rockwell's Class 2 fax, NOT Class 2.0 !! Anyone

 FF> checked this out ??



One more lie, nothing new in computer industry. I'd like to find out

how many used car dealers went into computers?

 

 FF> And their dealer said, like every other Dynalink, it doesn't recognize

 FF> Aust dial and busy tones, but it IS a rebadged Sportster.



Well, I've used Dynalink 1414VQE for more than a year on two

different exchanges and tone detection was perfect. The 1433 I have

now has only one problem - thinks that ringing tone is busy.

 

 FF> Someone's telling fibs, me thinks.



See about 4 paragraphs back.



 FF> Still, it's very cheap for a 33.6k modem .....



Even for v42bis-less modem it is cheap. I hope they come up with a

fix soon.



Cheers,

Tom             



PS. Just called their tech support. Tech support guy wasn't there

and after much waiting Greg talked to me. I just talked like

ordinary user.



My modem stops responding for 20-40 seconds at the time - his

answer: never heard about it, you should use AT&F1&H1&R2X3 for init

string and the modem will work perfect. (As it happens &H1&R2 are

part of &F1 profile anyway, probably needed only for a look). Then I

said that the modem confuses ring for busy tones and X3 setting

isn't good - he said to use X1 (X2 would be better under the

circumstances). Asked him if there are any firmware upgrades planned

- no, there is no need for it! Then I've asked a question about

BitCom 4 Windows and got more bullshit.



BTW, anyone knows how to edit init string in BitCom?



I'm only wondering who needs this sort of bullshit? Does nothing

good for users and nothing good for Dynalink.



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