> I'm about to buy a 28.8k modem for BBS & internet use.  I'd like to
 > buy Australian if possible, but it must work properly of course.
I want it for my own BBS...  And I bought one!

 > It would be nice if it was a common enough model that it would
 > appear in the configuration menus of most comms software. It would
 > be nice if the manufacturer offered good warranty and support,
 > preferably without having to ring STD from Melbourne.



 > I've read lots of mail in several modem areas.  Some peple seems
 > to  swear by their Netcomms, others think they are absolute crap.
 > I assume that the differences in opinion are due to peoples
 > experiences with older models, lack of expertise/luck in setting
 > them up, stupidity, etc.
I've got experience!

 > I'm looking at the new (?) Netcomm Roadster with inbuilt fax switch.
yep just what I got

 > Does anyone have any genuine opinions based on experience with this
 > model?
Ok here's a genuine opinion, I'm speaking from current experience.

I bought my Netcomm Roadster about a month ago... Never worked properly....
I tried heaps of different INIT strings...  It won't connect to other 28.8k
¨modems...  When I ring out, it either totally stuffs up, or connects at a
¨really bad speed...  about 21.6k most oif the time... sometimes 19.2k...
It only connected to one other type of modem... A Netcomm Inmodem... Well
¨that was the only type of modem that would connectt perfect at 28.8k....

I thought I must have a noisy phone line.... I tried my friends 28.8k
¨(differnet brand) worked perfect....
At slower speeds my Roadster worked perfect... connected at 14.4k and 9600
¨perfect.... Some 2400 modems only connected at 300 bps though. ¨
After about a week, the modem stoped answering calls... therefore making it
¨totally useless for my BBS...

I took it back to the dealer, they swaped it... So I got a new one...
It did the same thing, wouldn't connect at 28.8k... and a little over a
week ¨later it didn't answer the calls...  Therefore totally stuffed
again...
This is as far as I've gotten so far...  I've spent about a month trying to
¨get support from the Netcomm BBS... never got help that worked...
Now I'm at the stage where I'm going to send my modem in to Netcomm to see
¨what they can do with it... I'm hoping they'll find a major problem... So
¨maybe they'll give me a refund..  Its too much hassle!

I spent the extra money to get a netcomm, I could have gotten a cheaper
¨no-name modem that would have probably worked...


I'll be sending my modem to Netcomm within the next few days, so I'll be
able ¨to tell you more soon....

Before this new modem, I was happy with Netcomm, I had a 14.4k for a few
¨years, never had a problem....  I'm not a satisfied customer!


Seeya!

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