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| subject: | Re: U.S. Customs Requiring Use of IE? |
From: Gary Britt The incompetence in Washington doesn't stop with republicans in the Whitehouse and Congress. It runs much deeper than that. I don't include democrats in this comment because its a given they are either incompetent and screw us or competently screw us. Either way, we don't get kissed. Gary Rich Gauszka wrote: > "To access the ACE Secure Data Portal you need a high-speed internet > connection and Internet Explorer 5.5 or higher. Please note that the ACE > Portal does not function properly with Mozilla Firefox." > > http://weblog.infoworld.com/gripeline/archives/2007/06/us_customs_incl.html?s ource=NLC-GRIPE&cgd=2007-06-19 > > There is a lot of concern these days over whether those responsible for > securing our borders are up to the job. So it's a bit unsettling to learn > that they seem to think it's a good idea to force overseas businesses to use > that most insecure of browsers, Internet Explorer, in order to communicate > online with U.S. Customs. > > > > "Maybe I'm just naive, but I can't believe a federal government that spent X > millions of dollars pursuing Microsoft on antitrust charges wouldn't make > all their websites usable with browsers other than IE," a Canadian reader > recently wrote. "The Automated Commercial Environment (ACE) website that > U.S. Customs and Border Protection (CBP) has implemented to enforce that all > cross border shipments be electronically submitted to CBP beforehand > requires IE5.5 or later and continually reminds a Firefox user that the site > is only certified for IE. It's not as though the site doesn't really work > with Firefox as near as I can tell, but getting these constant reminders > while trying to enter data pretty much makes it so." > > > > A FAQ on the ACE website states plainly that: > > > > "To access the ACE Secure Data Portal you need a high-speed internet > connection and Internet Explorer 5.5 or higher. Please note that the ACE > Portal does not function properly with Mozilla Firefox." > > > Entering the main part of the ACE website (which requires a valid > registration), a non-IE user is immediately marked for trouble. "That's > where the fun starts," the reader wrote. "A dialog box pops up when you try > to enter that notes what browser you have and warns 'In order to use this > site you need to install and run Internet Explorer 5.5 or higher' with an > 'OK' click box to continue. After you click OK the same warning dialog box > pops up again, and after clicking OK again you get the site, but as soon as > you click one of the site's buttons to navigate to a different page you get > the box again, and again after clicking OK. That happens again -- i.e. > twice -- when trying to access the next page. I could say it happens every > time you access a new page, but by this time I'm totally fed up and move to > an old W2000 machine we keep around for times like this." > > > > Such times occur far more often than the reader, whose company uses > Thinstation clients running off a Linux server, had expected. "In fact, > we've pretty much made the decision to go back to Microsoft because there > are just too many sites and standalone software packages, many specific to > our industry, that require either IE or an entire MS client to run. Even > with the full Crossover license we still can't get most of them to work > properly. One feature on the CBP site that I've also seen on a customer's > procurement site is the little plus sign that indicates a directory tree but > that feature isn't displayed at all in Firefox." > > > > Just as the ACE site forced him to use IE with its constant stream of > warning messages, the industry at large is wearing him down with a lot of > minor incompatibilities. "Speaking of security and IE, our facilities > management department recently bought a security camera system that you can > access from a browser, but it has to be IE too! And the sales guy didn't > even have a clue that other browsers existed or why you might want to use > one of them. And we recently committed to getting an ERP package as a SOA > implementation because it runs on an IBM iSeries (we didn't want the hassle > of managing one of those since we have no in house IT dept.), but you MUST > have MS fat clients to run the IBM Client Access software! Yes, there's a > Linux version, but the ASP doesn't support it." > > > > Put in that light, the reader's experience with the Customs' automated > website should really have us all feeling much less secure. After all, > organizations that fail to support viable alternatives to Microsoft such as > Firefox are just making it harder for all of us to use the products we think > are best performing, least buggy, and most secure. > > --- BBBS/NT v4.01 Flag-5* Origin: Barktopia BBS Site http://HarborWebs.com:8081 (1:379/45) SEEN-BY: 633/267 5030/786 @PATH: 379/45 1 633/267 |
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