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echo: netcomms
to: Colin Wheat
from: Peter Collis
date: 1996-07-26 13:52:20
subject: M34F

-= Pete Replied to Colin Wheat about: M34F =-

G'day Colin

 CW> Turns out it's a fault with early releases of the new 288 model
 CW> when running the new (as supplied) firmware.

 > At least it's a fault and not just designed that way.

 CW> :). For reference; the problem is mentioned in the docs included
 CW> with the 33k6 firmware upgrade file.

Never bothered grabbing the 33k6 firmware as my M11F wouldn't like it.

 > That's what i hate about Netcomms service, They expect you to sit
 > beside the phone waiting for their tech to call back :-(

 CW> I still haven't had time to contact them. It's on hold in any
 CW> case until I buy a spare modem :(.

It would be a bit of a problem to be one line down, guess it pays to
have a spare modem to fill the void.

 > Who do you deal with over there, here on the east coast it was
 > Mersal now Tech-Pacific unless you wanted to deal direct with
 > Netcomm.

 CW> J Mills. Ta, I'll get hold of Tech-Pacific's latest
 CW> pricing/info.

Don't know if they'll be any cheaper but it's worth a try.

 > Quite true, I was actually having a dig at the non-existent
 > support for USR in Aust.

 CW> Ahh missed that, I've no idea of the USR situation.

Good modems bad local support.

     Pete.
     Email:pcollis{at}ozemail.com.au

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