On Mar 17, 1997 at 09:59 hrs, Peter Collis of 3:622/672.1 wrote to Sunny Leung:

Hello Peter,

SL>> Having to send the modem to Victoria is a bit of a pain. I wish
SL>> USR would subcontract somebody here in NSW to do the upgrades.

PC>> There's no reason why anyone should be sending their modem
PC>> anywhere, This sucks big time.

SL>> You bet. The very reason for having a flash ROM is to avoid
SL>> having to send the modem anywhere for firmware upgrades! If USR
SL>> Australia insists on a return to base (in Melbourne) policy for
SL>> the 56k upgrades, I might as well go and buy a Rockwell 56k
SL>> modem.

 PC> Been tossing up whether to replace my old M11F on the mail computer
 PC> with a new shiny V34 job, Ones thing for sure it won't be an Austel
 PC> Courier. 

Peter,  cast your mind back about 6 months or so ago when the USA SDL was
released that caused problems when it wrote to part of the ROM that hadn't
been written to up until then.  NONE of the Oz SDLs have written to that
part of the ROM as yet.

My guess is that USR have adopted the course of doing the upgrade
themselves so they can replace the faulty ROM parts at the same time and
stop the torrent of "my modem doesn't work" messages appearing in
the echos.

Regards ... John
@EOT:

--- MsgedSQ/2 3.30