Hi tech support

 I have a 28800 Maestro 288FM modem thats 2 1/2 yrs old. I rarely have
 any problem connecting to and remaiming connected to the BBS I use...
 Custom Built in Sydney. However trying that with my local interent
 provider is sending my phone bill into orbit . The modems their end
 ring out, hang and I get bumped off. 2 nights ago I had this on
 auto dial from 9.30pm til abt 11.10 before one of their modems answered
 Last night I got a hanging moden 4 times before I connected.  So
 instead of 25c Telstra got/will get $1.25. On line theres a very soft
 click and you know carriers been lost .
 I live on the Central Coast near Wyong. Initially I use to use a local
 BBS nr Gosford. But got alot of No carrier problems with that. Changed
 to the Sydney BBS and while this happens occastionally I can live with
 it.

 My current Internet provider is Fastlink at Empire Bay. I am very
 tempted to change providers. I have complained to Fastlink about this
 and they just point to my modem being old and 'its an inexact science
 anyway'   Can I get my modem tested ?  I have never touched the inet
 string . Is there a better setting ? since it is 2 1/2 yrs old can I
 get it upgraded in any way ?
 Changing net providors is abit more complicated than changing BBS's !

 Your advice would be appreciated

 Thanks

 Bye
 Margaret





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