Andrew, at 23:04 on Mar 16 1997, you wrote to BILL GRIMSLEY...

BG> Chris Robinson signed up for their 8 hour freebie deal, and 
BG> is considerably  less than impressed with their extremely 
BG> slow transfer rates.  Unless there is  a vast improvement 
BG> (and a dramatic price reduction), he won't be continuing  
BG> with the contract.

AS> I also joined Big Pond and was unimpressed with the slow 
AS> transfer rates and high prices. What I also found 
AS> unimpressive was the 20 minute on the "Help" line, although I 
AS> hear this has improved.

Knowing that their rates are, in some cases, more than twice those of other
ISPs, I'm surprised that anybody even bothered trying Big Pond.

AS> I used their 8 hours and said goodbye!!

You and 100s of others, it would seem...

Regards, Bill

--- MsgedSQ/2 3.50