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Newsgroups: fido.novell
From: marcftl@bellsouth.net (Mark)
Subject: Novell Gold Partner Program gone crazy
Keywords: Novell Gold Partner
Lines: 38
Message-ID: 
NNTP-Posting-Date: Mon, 30 Oct 2000 19:41:05 PST
Date: Tue, 31 Oct 2000 03:42:55 GMT
Xref: supernews.google.com fido.novell:11


After supporting and selling Netware since 1983, it seemed that Novell finally 
created a marketing department worthy of the technical excellence of their 
product. What a fantastic and creative marketing campaign!!!!

So what do they do?

Take away the one major benefit, the 20 tech support incidents per year that 
used to be included with Gold. 

Why does Novell always have to take 3 steps back when they take a major step 
forward?   We the dealers who know how good the Novell technology is are 
getting frustrated with the way we are being treated.

I do not have a problem with paying to be a Gold Partner at all. I am fully 
aware to get good support it must be compensated for. But when will Novell 
realize it's the dealers that make them the money and continue to push the far 
superior technology over MS ACTIVE DIRECTRY and their server products.

As a MS dealer as well, I don't have to sell NT, clients bang on my door for 
it. But as a technology specialist, I know where Netware will shine and 
continue to push it.  Now with this change in the Partner program why bother?

With this major change, I feel Novell is telling me that they do not want us 
to sell the product or worse yet we only want the multi million-dollar dealers 
to be able to get the support they need.  

Their are a lot of us small dealers who continued to support Novell through 
the tough times and now we are being told in my opinion to go away go away 
quietly.


How do your feel about this? Am I right or am I wrong?  Let me know your 
opinion.