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echo: coffee_klatsch
to: Roger Nelson
from: mark lewis
date: 2009-06-10 21:48:12
subject: Radio Shack

TW> Actualy they are becoming just another store having dropped most of
TW> what made then popular as an Electronics Store.
TW> And a lot of that is Overpriced, Particualrly in the "Contract"(Non
TW> Company Owned) stores.
 RN>  
 RN> The employees I've come across there don't seem to know what's in
 RN> the store, let alone anything about electronics.  

they were never required to do so...

 RN> I attribute that to minimum wage employees.  

nope... it ain't that... it is the "sell sell sell" mindset...
the higher-ups don't care what you know as long as you sell anything and
everything and continually bring the sales figures higher and higher...

believe me... please... my father was a RS store manager for years and i
grew up in them... inventory nights were "da bomb" (as in
explosive shite)... i used to walk into most any RS store and hear a
customer asking something about anything and hearing the
""clerk"" stammer and stutter at which time i'd walk
over, introduce myself and then lead the customer to what they were after
or a solution to their situation... all the time with the
""clerk"" trailing behind learning things about
electronics and, in many cases, their store's layout...

)\/(ark 

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