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echo: suprafax
to: CRAIG JOHNSON
from: WARREN ZATWARNISKI
date: 1998-04-04 01:42:00
subject: Does it have Caller ID?

*** Quoting Craig Johnson to Warren Zatwarniski dated 04-02-98 ***
 > >> >In terminal mode type in AT #CID (including the space) tell me if
 > AT #CID is not a valid command, and will cause an error message on any
 > modem, caller-ID equipped or not.
YES! Thank you Craig.
That's exactly what I've been saying for nearly a month now.
 > >If I'm coming across as being an a*s, sorry... but this is a little
 > >rediculous already....
 >
 > You ARE coming across as an ass.
and I apologize for coming across as an ass, but on March 12th I asked if the 
SupraExpress supported caller ID.  Someone replied back with something along 
the lines "that 'AT CID#' came back with an error, so I guess not".
To which I replied, (along the lines of) "I have a SupraFAX with CID and if I 
type in AT #CID I too get an error response. So that is not a good indication 
as to whether the modem DOES or DOES NOT support caller ID". I then asked the 
person to type in AT#CID=?  (Which is a *valid* command) and tell me what it 
replies back.
After that I had someone tell me that the SupraFAX and the SupraExpress are 
the equivalent of the USR Courier and the USR Sportster... To which I asked 
if that meant I have to find out if the Sportster supports CallerID, and then 
assume that if the sportster doesn't support it, the Express also 
doesn't?.... Want to know what the reply to that was?  The person quoted back 
a number of pages from the *SupraFAX* manual.  (ARGH!  I have a SupraFAX, I 
want to know if the SupraExpress supports CallerID.)  Know what the reply was 
after that?  Your *PHONE* *COMPANY* has to support CallerID.  As you can see, 
that while there are some "helpful" people, nobody's reading what they're 
replying to.
*ALL* I wanted to know was if the Express had caller ID.  I specifically 
stated that when I asked the question.  Well, actually there was 2 things I 
wanted to know, but I won't even get into the adaptive answering after seeing 
the comedy of errors generated by such a simple question. While the original 
reply to my original question was someone truly trying to be helpful, it's 
snow-balled into a farce.
 > I've always wondered what it would be like to have two bungholes. Thank
 > you for reaming me a new one, when all I tried to do was be helpful. :(
There's no reason to be pissed about it. I can't tell you how frustrating it 
is to get helpful responses like the ones I mention above (see 
Express=Sportster). Just as a perfect example to what I'm talking about 
above, here's the original message you replied to:
--8<-----------------------------------------------
From   : Craig Johnson     
To     : Warren Zatwarniski
Subject: Does it have Caller ID?
Date   : 30 Mar 98  21:59
 >In terminal mode type in AT #CID (including the space) tell me if you get
 >an error message. That's what my message above was in reference to. I have
While reading this, I went to command mode (+++) then I tried:
AT#CID=1
  and
AT #CID=1
Received the OK message doing it either way.
Apparently, your particular model is not equipped with this feature.
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