From: "Rich Gauszka" 


While it appears the xp download  is just a matter of clicking, the w2k
download  requires a phone call and possible support charges

http://support.microsoft.com/kb/927891
Microsoft Windows 2000
Update information
A supported hotfix is now available from Microsoft. However, it is intended
to correct only the problem that this article describes. Apply it only to
systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to
obtain the hotfix. For a complete list of Microsoft Customer Support
Services telephone numbers and information about support costs, visit the
following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question.
Prerequisites
You must have Windows 2000 Service Pack 4 installed before you apply this update.


"Rich Gauszka"  wrote in
message news:46533ad6$1{at}w3.nls.net...
>
> http://support.microsoft.com/kb/927891
>
> You receive an access violation error and the system may appear to become
> unresponsive when you try to install an update from Windows Update or from
> Microsoft Update
>
> Note The hotfix that this article describes supersedes the hotfix that
> includes the updates that are listed in Microsoft Knowledge Base article
> 916089.
>
> Note This article discusses the MSI component fixes only. This fix is one
> component of a two-part fix that includes a Windows Update client software
> update. These updates will be deployed automatically using Windows Update
> in May 2007 and June 2007. However, some customers may select to manually
> install these updates. To fully address the unresponsive system issue,
> both this fix for MSI must be installed and the Windows Update client must
> be updated to version 3.0. When you install the MSI fix and the new
> client, process-monitoring tools may still show CPU usage at near 100
> percent. However, the system should still be responsive and should not
> lock up. If another task requires CPU cycles, they will be shared.
> However, if the system is idle, MSI will use the full cycles that are
> available to complete in the shortest time. If another task is running at
> the same time as MSI, the system may run slightly more slowly. However,
> the computer should still be responsive. Remember that you must install
> the MSI fix and the new client to address unresponsive or locked systems.
> It is expected that process-monitoring tools may still show CPU usage at
> near 100 percent, but computer unresponsiveness is expected. If you watch
> the process monitor, you may still see CPU usage at near 100 percent
> during some scans if the computer is otherwise idle. This is expected
> behavior.
>
> Important Many instances of the Svchost.exe process may be running on a
> Windows-based computer. These Svchost.exe processes control certain tasks.
> The software update that is described in this article is only designed to
> address the problem that is mentioned in the "Symptoms" section. Other
> problems that you experience with Svchost.exe may require alternative
> resolutions or troubleshooting steps.
>
> APPLIES TO
>      . Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
>      . Microsoft Windows Server 2003, Enterprise x64 Edition
>      . Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
>      . Microsoft Windows Server 2003, Datacenter x64 Edition
>      . Microsoft Windows Server 2003, Standard Edition (32-bit x86)
>      . Microsoft Windows Server 2003, Standard x64 Edition
>      . Microsoft Windows XP Professional
>      . Microsoft Windows XP Home Edition
>      . Microsoft Windows XP Media Center Edition 2002
>      . Microsoft Windows XP Media Center Edition 2004
>      . Microsoft Windows XP Media Center Edition 2005
>      . Microsoft Windows 2000 Professional Edition
>      . Microsoft Windows 2000 Service Pack 4
>      . Microsoft Windows 2000 Advanced Server
>      . Microsoft Windows 2000 Datacenter Server
>
>
>
>
>
>

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