TIP: Click on subject to list as thread! ANSI
echo: nthelp
to: Mike N.
from: Geo.
date: 2007-05-03 16:18:04
subject: Re: talking to a bot continued!

From: "Geo." 

Hello,
Thank you for writing to Yahoo! Mail. We cannot systematically exempt your
mailings from our SpamGuard technology since the IP address of the server
appears to be a shared domain mail host and have multiple clients sending
email. We will maintain the current information in our database as it is
configured. This allows delivery of your mailings to oscillate between the
Inbox and the Bulk Mail folder as Yahoo! users choose. Please keep in mind
that our SpamGuard technology will continually monitor user feedback
pertaining to emails coming from your mail server(s), and as such, the user
feedback we receive will be one of the factors that influence where your
emails are most appropriately delivered. Our studies have indicated that
when users see messages incorrectly categorized, they notify us within
hours of delivery. If you implement significant changes to your mailing
practices, feel free to contact us again. You may refer to the Help page
below for some information and general guidelines that we have found to be
effective in maintaining good mailing lists:
http://help.yahoo.com/help/us/mail/bulk/bulk-01.html
Thank you again for contacting Yahoo! Customer Care. Regards,
Ashlar
Yahoo! Customer Care
For assistance with all Yahoo! services please visit: http://help.yahoo.com/

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